I ordered my package, what happens now?
After purchasing one or more available packages, you will receive an email in which you will find the reminder of your order and the time of the appointment with one of our specialists who will follow you in the realization of the chosen services.
How will the specialist be able to help me?
The specialist who will be assigned to you can help you in 3 different ways, if you have chosen:
1) Remote with delivery of items - You will pay the specialist the amount in L $ that you are willing to spend for the realization of the chosen service. All the objects created or chosen for you will then be sent to you within 24/48 hours, and any remaining L $ will be returned to you when you have confirmed that you have received everything and it will therefore be possible to conclude the service.
2) Remotely only with suggestions - You will communicate to the specialist the amount in L $ that you are willing to spend for the realization of the chosen service. All the links will then be sent to you within 24/48 hours to allow you to purchase the items chosen for you, and when you have confirmed that you have received everything, it will be possible to complete the service.
3) In first person by acting directly on your avatar - After placing the order, by connecting to this page *** you can communicate, through a very simple form, the access data to the account on which you want to apply the services purchased to allow the our specialist to intervene directly on the affected avatar. It is recommended, for your safety, to change your password before communicating it to us and then set a temporary one that you can change immediately after the intervention of our specialist. Furthermore, the amount in L $ that you are willing to spend for the realization of the chosen service must be loaded and made available on the account in question. Any unspent L $ will be left on the account itself. When the work on your avatar is finished you will receive a communication via email.
What if i bought a service by mistake?
If by mistake you bought something you didn't want to buy, you can request a voucher that can be used by you or anyone else who will be in possession of the secret code that will be assigned to you, obviously usable only once.